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Morgunverðarfundur og hagnýt vinnustofa um breytingar og nýjungar í ISO 9001:2015 staðlinum. Leiðbeinandi er Dr. Nigel Croft.
The new version of ISO 9001, published on September 15 th 2015, is much less prescriptive in nature than its predecessor and focuses more on the outcomes (“WHAT” has to be achieved), rather than specifying prescribed methodologies (“HOW” to do things).
Quality management systems are all too often perceived merely as a way to meet customer requirements, rather than as a means to ensure that the overall organizational culture and strategies are effectively deployed at all levels.